That way, whenever a user asks to view a specific product, the chatbot will show the latest photos from the database. But, as another JSON API example, you could link your Facebook bot to your photo database. If you have a large inventory of products, manually uploading all the different photos for each to your bot would be seriously time-consuming. That way, the bot will only show available items. A prime JSON API example would be to use the API plugin to link directly to your inventory database. Using a product-recommendation chatbot for your eCommerce store? Imagine the user’s frustration if they went to your site to buy the suggested item and found it was out of stock. Display your store’s real-time inventory.Once you integrate your eCommerce store with your Chatfuel bot, you can do things like: Let’s break it down by use cases for eCommerce, sales and marketing, advertising, and others. If you want to equip it to do any of the following tasks, use the JSON API. So you’re building a chatbot for your or your customer’s business. To put JSON in even more concrete terms, let’s look at its key use cases for Facebook Messenger and Instagram. That means it’s possible to personalize any user’s chatbot experience making it extra relevant and memorable. Provide a more personalized experience.An everyday use for the JSON API is to fetch the current day or time in a certain time zone (like the user’s).Are more helpful to users.They can provide more relevant information to users than a chatbot that only deals with static data.It allows them to do even more on autopilot and with less manual work from you. That way, any time a user asks your bot for the price of a particular stock, they’ll be getting fresh data on the spot. Since stock prices fluctuate constantly, your chatbot would be outdated.īut with the JSON API, your bot could fetch information from a server that has up-to-date stock prices at all times. Plus, you’d have to manually change the price in your bot when any stock changes, even by a dollar. Next, you’d have to look up and manually enter each price. You’d have to create 100 different blocks in your bot, one for each stock. This functionality is only possible to set up with the JSON API. Let’s say, for instance, that you have a Facebook chatbot that tells users the current price of 100 different stocks. Simply put: because it allows you to build better bots. Note that coding knowledge is required to use the JSON API. Though it sounds time-consuming, all five steps happen more or less instantly. Chatfuel renders the data for the Messenger interface so the user can see or use it for some practical application in the flow.The bot brings that JSON-formatted data back to Chatfuel.So it can receive the data it needs (in JSON format). This plugin triggers your bot to use the API to ‘call’ the external server you specified when you set up the plugin.The user gets to the point in the flow where you’ve placed the JSON API plugin.Here’s a simple breakdown of how the free JSON API plugin works in a bot flow: In Chatfuel, the API for JSON takes the form of a plugin. The server answers and gives the bot the data they need in JSON format. Your bot picks up the phone, calls whatever server it needs data from, and asks for it. Imagine an API, like a phone line, a way for two separate entities to communicate directly. So the JSON API lets you fetch dynamic data from another server for use in your bot. It’s one of the most commonly used formats for data transfer for fetching real-time data from one source, bringing it back, and displaying it in another.ĭata in the JSON format is passed from place to place via a fetching tool called an API. JSON stands for Javascript Object Notation. The JSON API for your (or your customer’s) chatbot is easily the most popular of these. While many no-code add-ons are available for your Chatfuel bot (like artificial intelligence and Zapier integrations), there are developer solutions too. But to make it more powerful, you’ll want to incorporate some add-ons. You can build a basic chatbot in five minutes. When it comes to chatbots, the same idea applies. From an upgraded engine to a state-of-the-art navigation system, the add-ons you choose make your car more powerful and useful. When you buy a new car, you decide which add-ons you want it to have.
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